Shipping policy

 

Thank you for shopping at Munnsandmars We are delighted to offer you a wide range of high-quality shapewear products. This Shipping Policy outlines our shipping procedures and details to provide you with a seamless shopping experience. By making a purchase from our website, you agree to the terms and conditions of this policy.

  1. Order Processing Time:

    • We strive to process all orders as quickly as possible. Most orders are processed within 24 to 36hrs business days after receiving payment and verification. Please note that processing times may be longer during peak seasons or holidays.

  2. Shipping Methods and Delivery Time:

    • We offer various shipping methods to accommodate your needs. The available options will be presented during the checkout process.
    • Shipping times may vary depending on your location and the shipping method you choose. Estimated delivery times are as follows:
      • [Standard Shipping]: [Estimated delivery time in business days]
      • [Express Shipping]: [Estimated delivery time in business days] prepaid only 
    • Please note that these delivery times are estimates and are not guaranteed. Factors such as customs delays, weather conditions, or carrier-related issues may impact the actual delivery date.

  3. Order Tracking:

    • Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package.

  4. Shipping Fees:

    • Shipping fees are calculated based on the weight of the products, your location, and the chosen shipping method. The exact shipping cost will be displayed during the checkout process.

  5. Shipping Address:

    • It is essential to provide an accurate and complete shipping address when placing your order. We are not responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

  6. Delayed or Lost Shipments:

    • While we strive to ensure timely deliveries, unforeseen circumstances may occasionally result in shipping delays. If your order is significantly delayed or lost in transit, please contact our customer support team. We will investigate the matter and work with the carrier to resolve the issue promptly.

  7. Order Changes and Cancellations:

    • Once an order has been placed, we cannot guarantee changes or cancellations. If you need to modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped.

If you have any questions or concerns regarding our Shipping Policy, please reach out to our customer support team at support@munnsandmars.com We are here to assist you and ensure a smooth shipping experience.

Thank you for choosing Munns& Mars  for your shapewear needs!

Sincerely,