Returns And Exchange Policy

RETURN POLICY

At Munns & Mars  we prioritize the health and safety of our customers. In light of the hygienic nature of shapewear products and to maintain the highest standards of cleanliness, we have implemented a strict "No Return and No Exchange" policy. This policy is in place to protect you, our valued customers, and to ensure that every product you receive is brand new and free from any contamination.

Please carefully read and understand the following terms of our No Return and No Exchange Policy before making any purchase:

  1. Product Inspection: We undertake stringent quality control measures to ensure that every shapewear product shipped from our facility meets the highest standards. Before dispatch, our team thoroughly inspects each item to confirm its quality and condition.

  2. No Returns: Due to hygiene concerns, we cannot accept any returns of shapewear products once they have been delivered. It is essential to make an informed decision before finalizing your purchase.

  3. No Exchanges: We do not offer exchanges for shapewear items. To maintain the highest level of hygiene and to uphold the integrity of our products, all sales are final.

  4. Defective Items: In the rare event that you receive a defective shapewear product, please contact our customer support team within [number of days] days of receiving your order. We will do our best to resolve the issue to your satisfaction.

  5. Size and Fit: To ensure you select the correct size, please refer to our detailed size guide and product descriptions before placing an order. If you need any assistance, feel free to reach out to our customer support team.

  6. Cancellation Policy: Orders for shapewear products cannot be canceled once they have been placed, as we strive to process and ship orders as quickly as possible.

  7. Personal Protective Hygiene Stickers: For your peace of mind and protection, all our shapewear products come with personal protective hygiene stickers. Please ensure these stickers are intact if you wish to return or exchange any other items included in your order (not applicable to shapewear).

  8. No return policy on sale items - All sales on discounted or promotional products are final, and we do not accept returns for such items.

By placing an order on Munns and Mars  acknowledge that you have read, understood, and agreed to the terms of our No Return and No Exchange Policy.

In case of any questions or concerns, please contact our customer support team at [support@munnsandmars.com] or [whatzapp -9512110110]. We are here to assist you with any inquiries you may have.

Thank you for your understanding and cooperation.

Sincerely,

Munns & Mars  Team